Hey! I am

Harnoor Singh

I'm

About

About Me

An experienced IT professional with lots of passion towards Technology and Software Development.

  • Name: Harnoor Singh
  • Date of birth: April 24, 1999
  • Address: Brampton, Ontario, Canada
  • Postal Code: L7A 4N2
  • Email: harnoor24@outlook.com
  • Phone: +1-437-779-2450

0 months of IT Experience including 3 Internships.

Download CV

LinkedIn Profile

Education

Sept 2017 - Dec 2020

Advanced Diploma - Computer Systems Technology : Software Development and Network Engineering

Sheridan Institute of Applied Arts & Technology

  • Software development in Java, Java EE, C, C# and .NET.
  • Web technologies and web application development.
  • Database technologies and database administration.

Feb 2020

PowerShell 5 Essential Training

LinkedIn Learning

  • Finding and using local modules
  • Working with files, printers, CSVs, and XML in the pipeline
  • Selecting, sorting, and filtering object data
  • Creating scripts
  • Automating tasks
  • Using PowerShell remoting

Feb 2020

DevOps Foundations

LinkedIn Learning

  • Understanding DevOps core values and principles
  • Understanding agile and lean
  • Building a continuous delivery pipeline
  • Building reliable systems

Feb 2020

Artificial Intelligence Foundations:Machine Learning

LinkedIn Learning

  • Apply machine learning principles.
  • Distinguish different types of machine learning.
  • Create decision trees.
  • Selecting the best Algorithm.

Experience

September 2020 - Present

Software Implementation Specialist - Part-Time

ABELSoft Inc.

  • Work in close coordination with the development and operations team such that the application is in line with performance according to the customer's expectation.
  • Coordinating project kick-offs; determining project schedule, timelines and deliverables.
  • Connecting client needs and requirements to usable and effective solutions offerings.
  • Analyizng customer databases to ensure and maintain data integrity.
  • Performing smoke tests on customer's data before on-boarding.
  • Oversight of multi-phase product implementation.
  • Guiding product tests and validation process.

May 2020 - Sept 2020 & Jan 2019 - May 2019

Software Support Analyst - 2 Co-op Work Terms

ABELSoft Inc.

  • Implementation, configuration, troubleshooting and telephone support of Software Licensing technologies.
  • Provided problem determination and technical telephone help desk support to customers
  • Assisted with and performed in-house IT tasks.
  • Creating Tier 3 cases and escalating to QC team by reporting possible bugs and managing the workflow on Azure DevOps.
  • Installation and configuration of networking protocols, Operating Systems and applications.
  • Managed and performed conversions of customer databases from MS Access to MS SQL Server.

August 2019 - January 2020

IT Specialist Co-op

City of Mississauga

  • Provided first level technical support and resolution to all clients in the Corporation via multiple intake sources (ie. Phone,E-mail, Web form).
  • Provided standard software support and troubleshooting for a wide variety of applications including Microsoft Windows,Office Suite, Adobe etc
  • Provided initial hardware support and troubleshooting for a wide variety of computing devices and peripherals
  • Kept employees and management updated with respect to the current status of the corporate network and enterprise applications and systems through web postings and e-mail notifications.
  • Worked with project teams and business units to support new application and hardware implementations.

December 2016 - August 2017

Software Support - Customer Service

Samsung Customer Care

  • Reviewed software issues with Customer's Samsung device, and help them find a quick resolution through inperson visits and secure online messaging system.
  • Resolved individual issues with critical online services, such as password resets and troubleshooting glitches.
  • Diagnosed the software faults of Samsung devices by using of their Software Recovery tool on windows environment.

Skills

Programming Languages

  • C#
  • C/C++
  • VB.NET
  • JavaScript (jQuery, Angular 4)
  • Java, J2EE
  • Kotlin
  • Scripting, Bash Scripting, UNIX Shell

Web Development

  • HTML, CSS
  • ASP.NET MVC
  • Angular 2+
  • PHP
  • Bootstrap
  • React.js

Database Platforms

  • Oracle (7, 8i, 9i)
  • Sybase
  • MS SQL Server
  • MySQL
  • Big Data (Hadoop)

Java

90%

C#

85%

C/C++

95%

Linux / Unix Systems

90%

IT Project Management

80%

Computer & Network Security

80%

Projects

Projects

Some of my Projects showcasing skills in various programming languages.

Click on each project to learn more and visit the repository.

Contact

Recommendations

A few recommendations I received from my colleagues and professors.

Harnoor was a student of mine at Sheridan College where he was very active in class, participating in discussions around solving problems and applying technologies and software engineering techniques in class, and he was among the top 2% students in my class. Mr. Singh's attitude combined with his strong academic performance and diligence and professionalism in class and with his homework compels me to recommend him very highly and I believe that he will be an asset for his employer.
-Ahmad Soleimani, PhD Professor (PL) at Sheridan College
If you are looking for someone who is; dependable, personable, polite and professional then Harnoor is the person you want to work with or have work for you. Excellent skill set, always willing to do what is required to help others and in the process, Harnoor consistently meets and exceeds expectations.
-Rob Benson, Senior Sales Account Manager at ABELSoft Inc.
Harnoor's work term was great. He shown himself to be a dependable, hardworking team player. He'd make and excellent addition to any corporation. I would especially recommend him for a leadership position as he displayed great communication and teamwork skills.
-Donovan Reid, IT Service Desk Supervisor at City of Mississauga
It is a great pleasure to write some words of recommendation for Harnoor. I have known Harnoor, when he took my two classes - Java 2 and Android Programming at Sheridan College in Brampton campus. His average GPA in those courses is the highest. He is very dedicated student, who has shown his dedication time and time again. Please feel free to contact me if you have any questions regarding Harnoor's performance and his educational achievements
-Volodymyr Voytenko, Professor at Sheridan College
Harnoor provided staff at the City of Mississauga excellent customer service and troubleshooting skills related to our IT inquiries city-wide! I highly recommend Harnoor as he’s a pleasure to work with and quickly assessed what the issues were.
-Kimberley Leslie, Administrative Coordinator at City of Mississauga


I'm Available & passionately looking for oppurtunities

in Software Development and System Administration/Analysis.
About to graduate in Dec 2020, and ready by the new year.

Contact me

Contact

Contact Me

I am just an Email away. I would love to apply my skills and education for your organization.

Address

Brampton, Ontario
L7A 2M2

Contact Number

+1 437-779-2450

Email Address

harnoor24@outlook.com